Refund policy
We offer a 30-day return policy. You have 30 days after receiving your order to request a return.
To be eligible, items must be unworn, unused, with tags, and in original packaging, along with proof of purchase.
To start a return, contact us at:
📧 contact@trailwearclub.com
Returns sent without prior approval will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.
Non-Returnable Items
We do not accept returns on:
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Sale items
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Gift cards
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Custom or personalized products
Refunds
Once we receive and inspect your return, we will notify you of approval. Approved refunds are issued to your original payment method within 10 business days.
If you have any questions, please contact us at contact@trailwearclub.com